In the past couple of months we have been working towards reengineering our entire shared hosting concept and managed to bring tremendous performance benefits, which you will feel immediately after the process of migration and following DNS propagation complete.


dan Graur,


We are happy to inform you that we begin performing a major upgrade and overhaul of our shared hosting infrastructure, where your account resides. We are moving it completely into the cloud!

The entire underlying architecture went a complete overhaul, including deploying new CPU models, DDR4 RAM and blazing fast, RAID 10 backed SSD storage. The tests we have performed in our lab, as well as in our limited beta testing program show that speed has improved roughly eight times and this will greatly [and positively] affect the loading time of your website and the overall experience you have with our services.

Your account is scheduled for a migration to the new shared cloud architecture between 1AM and 8AM (CST) on Saturday, February 11th, 2017.


We will transfer it using a well tested, very sophisticated technology which will allow us to:


1) Package your account, using the cPanel packaging tools

2) Migrate it over the new architecture completely

3) Restore your account, using the cPanel package restore technology

4) Setup a DNS redirect from the current hosting server to the new architecture


Note that during this process, there will be between 1 and 3 hours propagation approximately, however we will make sure that it ends up as soon as possible. In case you are not using our DNS servers, please make sure to update your A records accordingly to We will make sure to setup a redirect from the old server, but it will be a temporary one, that will last for only approximately a week.


In case that you are using a dedicated IP address at present, we will allocate you a brand new address, which we will automatically forward traffic to upon completing the migration.


In case that you need to change the DNS servers of your domain name earlier, here are the new records:


Keep in mind that changes you made on the DNS level, outside of our infrastructure may take well around 24 hours to become fully effective. Your account’s new cPanel URL is:


You can login there using your current cPanel details.


If you are using a desktop email client, such as Outlook, Thunderbird, Apple Mail or Eudora, you may need to reconfigure it to use the new incoming/outgoing server addresses, which are:


Incoming email server:

Outgoing email server:


Some of the migration finalization steps may require powering down the web service, thus we have picked a period of the day and the week, which is lowest on traffic. In most of the time, your website will be accessible, however, keep in mind that there may be certain inaccessibility, in order to successfully complete the upgrade.


We generally recommend that you postpone updating content on your website in the designated time period, in order to make sure that we capture your account entirely and without discrepancies. Still, if you have made changes to your website around the migration period and you do not see them afterwords, you might have to ask our techs team to synchronize your account. You can get in touch with them via your Client Area > Support section.


We would like to thank you in advance for your understanding and support in all our efforts to bring you the quality service you deserve.


Warmest regards,


Rachel Wilson

Customer Care Team